Free Ebook People Styles at Work...And Beyond: Making Bad Relationships Good and Good Relationships Better, by Dorothy Grover Bolton, Robert Bolton
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People Styles at Work...And Beyond: Making Bad Relationships Good and Good Relationships Better, by Dorothy Grover Bolton, Robert Bolton
Free Ebook People Styles at Work...And Beyond: Making Bad Relationships Good and Good Relationships Better, by Dorothy Grover Bolton, Robert Bolton
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Why is it so hard to work well with some people? People Styles at Work...and Beyond presents a comprehensive, practical, and proven method readers can use to: • recognize how they come across to other coworkers • read others’ body language and behavior to identify the best ways to work with them • make small adjustments that will dramatically increase the quality and productivity of their interactions • find common ground with different people while retaining their individuality • relate less defensively and more effectively—no matter how others act The book reveals the strengths and weaknesses of four different people styles, providing practical techniques that work both on the job and off. Now including all new material on personal relationships, parenting, and more, this is the ultimate guide anyone can use to enhance even the most difficult relationships.
- Sales Rank: #177534 in eBooks
- Published on: 2009-05-06
- Released on: 2009-05-06
- Format: Kindle eBook
Most helpful customer reviews
0 of 0 people found the following review helpful.
This is an excellent easy to understand model that I have now used ...
By Glenn Murray
This is an excellent easy to understand model that I have now used in my work place to excellent effect.
The book is well written and uses easily understood language and uses contextual examples well.
14 of 15 people found the following review helpful.
Vital Information for anyone
By Sales rep 21
I read the first edition, this book has information in it that I have not seen in other personality style books. I knew much of the typing of styles but now knowing the Back-up response styles and secondary Back-up styles is vital to dealing with difficult and all people. Now I know how and why they react to my personality type and why they may not be comfortable with what I am saying to them, by noticing their actions and response back-up style.
In sales you often wonder Why people reject you or your product but now I have a clear understanding of how to gain committments from those difficult personalties I used to struggle with because I didn't know they didn't deal well with a certain style I was using.
I also manage an office and I might just send everyone home one day and make them read this book, so they would never again say, "Why does he or she respond that way, when I share my ideas?" Once you begin to understand why people do what they do, you can move so much farther in building stronger relationships. You are no longer surprised by their response or actions and you can change your language and actions to fit their style, knowing how they respond to what is best for them. I had my associates all read this and they finally found out why they were struggling to work with certain people and now they have typed everyone and they have learned how to respect others style.
In sales, you don't worry about clients that don't budge who are amiable or analytical because now you can learn what they want and how they like to be sold. you provide it at the outset vs. many lost sales because they didn't see it my way, however, my way is always the same way. I have finally learned why they act the way they do in response to my sales approach and so now I tailor everything to avoid those issues.
I go back to this book for ideas more than any book I have ever needed for work. It's invaluable.
9 of 10 people found the following review helpful.
Learning to get along
By Bertie
this book is a handy way to learn what it takes to get along, not only at work but at home. once you understand the styles, and the authors make that plenty easy, it becomes quite a snap to prepare and practise effective communication.
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